Program Manager – Housing and Recovery Services

Position: Program Manager – Housing and Recovery Services

Parrott Creek Child and Family Services is seeking a new team member to fill its open Program Manager position that oversees our community-based programs for children, youth and families. This role supervises our Steps To Active Recovery (STAR) Outreach Team as well as our housing programs which include Recovery Homes, Independent Living, youth Transitional Housing and 10 scattered-site apartments.  Much of this work is peer-led and/or incorporates  Traditional Health Worker support. 

About Parrott Creek:

Since 1968, Parrott Creek has been rebuilding the lives of highly traumatized children and families involved in the juvenile justice and child welfare systems. Our mission is to help our participants identify strengths and develop skills that build stronger families and safer communities. We build effective partnerships to align services, maximize resources and provide an equitable and inclusive continuum of care. Our programs range from early interventions and community support to outpatient treatment and intensive residential care. Over 53 years we have served more than 25,000 youth and families and currently serve 800 families per year. Wherever and whenever we can, we prioritize BIPOC communities and LGBTQI youth.

At Parrott Creek we believe that all people are doing the best they can with the skills available to them. Our goal is to help them reach their full potential.

Parrott Creek is a values-based organization with our work centered around a relational model. We approach all interactions with our clients, staff and partners from a trauma-informed, restorative and mindful perspective.

About the Programs Supervised by this role:

Steps to Active Recover (STAR)

The STAR Team is a collaborative team working to assist and support parents whose children are involved with DHS Child Welfare. STAR team members work to remove barriers to drug and alcohol treatment, recovery support and community building to achieve safety and stability for families. The STAR team is predominantly peer mentors/Traditional Health Workers.

Recovery Homes

Parrott Creek’s three Recovery Homes provide transitional living for Child Welfare involved mothers and their children to reunify in a supported environment. The homes are places where families can solidify bonds, work on parenting in recovery, learn how to embrace recovery from substance mis-use and create healthy, safe, stable lives for their families.

Home Safe

Home Safe is a rental assistance program with case management for young parents aged 24 and under. This program allows young families to gain stable housing and work toward self sufficiency.

Transitional Living Program

Five bedroom home for youth (18-24) who are aging out of foster care. This program provides case management, life skills training, and support for youth learning to live independently.

Youth Homeless Demonstration Project (YHDP)

Five bedroom home for youth experiencing housing instability. Multi-agency coordination for case management and supportive services while youth gain skills to become self-sufficient.

Principal Duties:

  • Prepare and submit invoicing
  • Oversight for data entry by supervisees, case notes etc.
  • Facilitate bi-weekly staff meetings
  • Provide weekly or bi-weekly supervision to staff
  • Respond to subpoenas and notify staff of court duties
  • Respond to program needs
  • Consult with program staff regarding client intake and discharges
  • Provide regular feedback to program staff and complete daily triage to resolve issues
  • Provide expertise for quality standards for delivery of direct services
  • Implements measurable benchmarks to ensure program goals are met
  • Support agency in cultural competency efforts
  • Regularly review contract requirements to ensure outcomes for service delivery are met
  • Lead and support program evaluation strategies, determine gaps and the needs for improvement.
  • Maintain working knowledge of best practices in the field
  • Act as back-up to house mentors during planned and unplanned absences and in emergency situations.
  • Prepare program reports for Executive Director
  • Serve as part of crisis response team
  • Other duties as assigned.

Minimum qualifications:

  • Bachelor’s Degree in Social Work, Psychology, or a related field.
  • Minimum of 2 years direct client service preferably in case management
  • Minimum of 3 years program management experience
  • Excellent organizational and leadership skills.
  • Ability to multi-task and problem solve
  • Excellent communication skills both written and verbal
  • Valid driver’s license, reliable motorized vehicle required and automobile insurance
  • Requirements, knowledge, skills & abilities:
  • Knowledge of chemical dependency and recovery field/community
  • Knowledge of various systems of care and treatment, such as Child Welfare, housing and houselessness, recovery and criminal justice.
  • Experience using a database to document work and collate data
  • Basic computer skills including google docs, word and excel.
  • Experience in a supervisory role.
  • Experience working with Oregon DHS Child Welfare system.
  • Self starter and ability to identify program needs and address them with little direction
  • Good communication skills
  • Work cooperatively with team members and outside agencies/community partners.
  • Excellent organizational skills, ability to multitask, and adapt quickly to change.
  • Remain calm in intense situations, ability to be compassionately assertive.
  • Computer experience, proficient with Microsoft Office.
  • Valid driver’s license, good driving record, and insured vehicle available for use on the job.
  • Individual recovering from alcohol and/or drug addiction must have maintained continuous sobriety under non-residential, independent living conditions for at least the immediate past two years at the time of hire.
  • Bi-lingual/bicultural preferred.
  • Experience working with/in BIPOC communities.
  • Understanding of and commitment to anti-racism.
  • Supportive of diverse lifestyles and cultures.
  • Knowledge of trauma informed care
  • HMIS data entry knowledge


  • Bachelor’s Degree in a related field or High School Diploma or G.E.D with relevant experience.
  • Good written and verbal communication.
  • Certified Peer Recovery Mentor II preferred.
  • Ability to pass DHS background check and DMV driving history check.
  • Flexible schedule that includes occasional evening hours.


  • Paid vacation, holidays and paid sick leave; medical and dental, life insurance, retirement plan. Mileage reimbursement for work-related miles.
  • Salary begins at $26/hr. $1/hr supplement for bi-lingual/bi-cultural candidates. Assessment to be made at interview. This is a salaried, exempt position.

Interested candidates please email cover letter and resume to 

Parrott Creek Child and Family Services is an Equal Opportunity Employer